We recommend the following FTP clients:

FTP Clients for Windows:
WS_FTP (Free non-commercial Light Edition & Pro version) is available from Ipswitch
CuteFTP can be downloaded at Tucows, where you can also find other FTP clients.
SmartFTP can be downloaded from SmartFTP

FTP Clients for Macintosh:
Transmit can be downloaded at the Panic Website
DropFTP can be downloaded at Tucows
Fetch FTP which can also be download at Tucows

You should upload to the public_html or www folder. The contents of these two folders are the same no matter which you choose. You can create subdirectories under the main folder if you wish.

FTP, or File Transfer Protocol, is the protocol used to transfer files remotely from a client to a server, or from a server to a client. Using FTP you can transfer files in ASCII or binary, depending on the type of file you are transferring. FTP is available 24 hours per day, 7 days per week for your use. Each domain has its own FTP space.

Certain directories and files are created when your account was activated or when you enable certain functions of your account. These include catalogs, etc, mail, public_ftp, public_html, tmp and www. These files are required to be in your account for it to operation properly. If you have questions about a certain file or folder, please email support@geckohost.com